NotifyCRM is a subscription plugin for WooCommerce stores, billed monthly through our payment processor, Paddle (our Merchant of Record). This policy explains when refunds are available.
NotifyCRM offers a permanent Free plan with no payment required, so you can fully evaluate core features before subscribing to a paid plan. We encourage you to test the Free plan first.
If you subscribe to a paid plan (Starter, Growth, or Business) and are not satisfied, you may request a full refund within 7 days of your initial purchase. To request a refund, email info@hustletoevolve.com with your store URL and the email used at checkout.
Subscriptions are billed monthly in advance. We do not offer partial or prorated refunds for the remainder of a billing cycle once the 7-day window has passed. You can cancel anytime to stop future charges — your plan remains active until the end of the current billing period.
If you were charged in error (e.g. duplicate charge, charged after cancellation), contact us immediately and we will investigate and refund the error in full.
Approved refunds are issued to your original payment method via Paddle, our payment processor. Processing typically takes 5–10 business days depending on your bank or card issuer.
You can cancel your subscription anytime from your NotifyCRM account settings, or by emailing info@hustletoevolve.com. Cancellation stops future billing; it does not automatically trigger a refund for the current period unless it falls within the 7-day window above.
Questions about billing or refunds: info@hustletoevolve.com